Kings Court Hotel courtyard and Tudor gardens
Help Centre

Frequently Asked Questions

How Can We Help?

What are the check-in and check-out times?
Check-in is from 3:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability. Please contact our reception team in advance.
Is there parking available at the hotel?
Yes! We offer complimentary on-site parking for all guests with 120 spaces, including disabled bays and 4 EV charging points. The car park is CCTV monitored 24/7. Coach parking is available by prior arrangement.
Are pets allowed at Kings Court Hotel?
We welcome well-behaved dogs in our designated pet-friendly rooms at a supplement of £10 per night, per pet. Please inform us at the time of booking. We can provide dog beds, bowls, and our grounds are perfect for walks. Regrettably, pets are not permitted in the dining areas.
Is there Wi-Fi at the hotel?
Complimentary high-speed Wi-Fi is available throughout the hotel, including all guest rooms, public areas, and conference facilities.
What is your cancellation policy?
Our cancellation policy changes from booking to booking. Please contact the hotel if you have any questions about cancelling your booking — call us on 01789 763111 or email info@kingscourthotel.co.uk.
Do you require a deposit?
A credit card is required to guarantee all bookings.
Can I modify my booking after confirmation?
Yes, you can modify your booking by contacting our reservations team directly. Changes are subject to availability. We recommend making changes at least 72 hours before arrival.
Is the hotel accessible for disabled guests?
We have a ramp near reception. We offer one fully accessible wet room with a roll-in shower. Please contact us before arrival to discuss your requirements.
Can we hold our wedding ceremony at Kings Court?
Yes — Kings Court is fully licensed for civil ceremonies and partnerships. We offer ceremonies in our Warwick Room or the Garden Room. Our dedicated wedding coordinator will help plan every detail.
How many guests can you accommodate for weddings?
We can host intimate weddings from 20 guests up to grand celebrations for 200 guests.
Do I need to book the restaurant in advance?
We strongly recommend booking the Restaurant in advance, especially for weekends and holidays. Hotel guests receive priority seating. The Twisted Boot serves food on a walk-in basis.
Can you cater for dietary requirements?
Our kitchen happily accommodates vegetarian, vegan, gluten-free, and other dietary needs. Please inform us at the time of booking or on arrival so our chefs can prepare something special for you.

Still Have Questions?

Our friendly team is here to help with anything not covered above.

Contact Us